Privacy policy

Privacy Policy

Privacy Policy

The controller within the meaning of data protection legislation, in particular the EU General Data Protection Regulation (GDPR), is:

DillySocks AG
Eibenstrasse 9
8045 Zürich


E-mail: contact@dillysocks.com
Website: http://www.dillysocks.com/


General information

On the basis of Article 13 of the Swiss Federal Constitution and the federal data protection provisions (Federal Act on Data Protection, FADP), every person has the right to protection of their privacy and to protection against misuse of their personal data. The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

In cooperation with our hosting providers, we make every effort to protect the databases as well as possible against unauthorised access, loss, misuse or falsification.

Please note that data transmission over the internet (e.g. when communicating by e-mail) may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.

By using this website, you consent to the collection, processing and use of data in accordance with the following description. This website can generally be visited without registration. In this case, data such as the pages accessed or the names of the files retrieved, the date and time are stored on the server for statistical purposes, without this data being directly related to your person. Personal data, in particular name, address or e-mail address, is collected on a voluntary basis wherever possible. No data is passed on to third parties without your consent.


Processing of personal data

Personal data means any information relating to an identified or identifiable person. A data subject is a person about whom personal data is processed. Processing comprises any handling of personal data, irrespective of the means and procedures used, in particular the storage, disclosure, acquisition, deletion, saving, modification, destruction and use of personal data.

We process personal data in accordance with Swiss data protection law. In addition, where and to the extent that the EU GDPR is applicable, we process personal data on the basis of the following legal grounds in connection with Art. 6(1) GDPR:

  • lit. a) Processing of personal data with the consent of the data subject.
  • lit. b) Processing of personal data for the performance of a contract with the data subject and for the implementation of corresponding pre-contractual measures.
  • lit. c) Processing of personal data for compliance with a legal obligation to which we are subject under any applicable law of the EU or under any applicable law of a country in which the GDPR applies in whole or in part.
  • lit. d) Processing of personal data in order to protect the vital interests of the data subject or of another natural person.
  • lit. f) Processing of personal data in order to safeguard the legitimate interests of ourselves or of third parties, unless these are overridden by the fundamental freedoms and fundamental rights and interests of the data subject. Legitimate interests are in particular our business interest in being able to provide our website, information security, the enforcement of our own legal claims and compliance with Swiss law.

We process personal data for the period required for the respective purpose or purposes. In the case of longer retention obligations based on statutory and other obligations to which we are subject, we restrict processing accordingly.


Privacy policy for cookies

This website uses cookies. These are small text files that make it possible to store specific information relating to the user on the user's device while they use the website. Cookies make it possible, in particular, to determine the frequency of use and the number of users of the pages, to analyse patterns of page use, and also to make our offering more customer-friendly. Cookies remain stored beyond the end of a browser session and can be retrieved again when you visit the site again. If you do not want this, you should set your internet browser to refuse the acceptance of cookies.

A general objection to the use of cookies employed for online marketing purposes can be declared for a large number of services, especially in the case of tracking, via the US site http://www.aboutads.info/choices/ or the EU site http://www.youronlinechoices.com/. Furthermore, the storage of cookies can be prevented by disabling them in the browser settings. Please note that in this case it may not be possible to use all functions of this online offering.


Privacy policy for SSL/TLS encryption

For security reasons and to protect the transmission of confidential content, such as the enquiries you send to us as the site operator, this website uses SSL/TLS encryption. You can recognise an encrypted connection by the fact that the address bar of the browser changes from "http://" to "https://" and by the padlock symbol in your browser bar.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.


Privacy policy for the contact form

If you send us enquiries via the contact form, your details from the enquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the enquiry and in case of follow-up questions. We do not pass on this data without your consent.


Privacy policy for newsletter data

If you would like to receive the newsletter offered on this website, we require an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter. No further data is collected. We use this data exclusively for sending the requested information and do not pass it on to third parties.

You can revoke at any time the consent you have given to the storage of the data and the e-mail address and to their use for sending the newsletter, for example via the «unsubscribe link» in the newsletter.

We use the services of Klaviyo, Inc ("Klaviyo") to analyse user behaviour in our online shop for our own advertising and market research purposes. Klaviyo also uses cookies and can link your behaviour in our web shop with your personal data if you have subscribed to our newsletter, created a customer account or gone through an ordering process in our web shop. You can find the privacy policy of Klaviyo at https://www.klaviyo.com/privacy


Privacy policy for the comment function on this website

For the comment function on this website, in addition to your comment, information on the time the comment was created, your e-mail address and, if you do not post anonymously, the user name you have chosen are stored.


Storage of the IP address

Our comment function stores the IP addresses of users who write comments. As we do not check comments on our site before they are published, we need this data in order to be able to take action against the author in the event of legal violations such as insults or propaganda.


Subscribing to comments

As a user of the site, you can subscribe to comments after registering. You will receive a confirmation e-mail to check whether you are the owner of the e-mail address provided. You can unsubscribe from this function at any time via a link in the info e-mails.


Paid services

In order to provide paid services, we request additional data, such as payment details, in order to be able to process your order or assignment. We store this data in our systems until the statutory retention periods have expired.


Google Ads

This website uses Google conversion tracking. If you have reached our website via an advertisement placed by Google, Google Ads will set a cookie on your computer. The conversion tracking cookie is set when a user clicks on an advertisement placed by Google. These cookies expire after 30 days and are not used for personal identification. If the user visits certain pages of our website and the cookie has not yet expired, we and Google can recognise that the user clicked on the advertisement and was redirected to this page. Each Google Ads customer receives a different cookie. Cookies can therefore not be tracked across the websites of AdWords customers. The information obtained using the conversion cookie is used to create conversion statistics for Google Ads customers who have opted for conversion tracking. Customers learn the total number of users who clicked on their advertisement and were redirected to a page bearing a conversion tracking tag. However, they do not receive any information with which users can be personally identified.

If you do not wish to participate in tracking, you can refuse the setting of a cookie required for this – for example via a browser setting that generally deactivates the automatic setting of cookies, or by setting your browser to block cookies from the domain “googleleadservices.com”.

Please note that you must not delete the opt-out cookies as long as you do not wish measurement data to be recorded. If you have deleted all your cookies in the browser, you must set the respective opt-out cookie again.


Use of Google Remarketing

This website uses the remarketing function of Google Inc. The purpose of this function is to present interest-based advertisements to website visitors within the Google advertising network. A so-called “cookie” is stored in the website visitor's browser, which makes it possible to recognise the visitor when they access websites that belong to Google's advertising network. On these pages, the visitor may be presented with advertisements relating to content that the visitor previously accessed on websites that use Google's remarketing function.

According to its own statements, Google does not collect any personal data in this process. If you nevertheless do not want Google's remarketing function, you can in principle deactivate it by making the appropriate settings at http://www.google.com/settings/ads. Alternatively, you can deactivate the use of cookies for interest-based advertising via the Network Advertising Initiative by following the instructions at http://www.networkadvertising.org/managing/opt_out.asp.


Privacy policy for Google Analytics

This website uses Google Analytics, a web analytics service of Google Ireland Limited. If the controller responsible for data processing on this website is located outside the European Economic Area or Switzerland, Google Analytics data processing is carried out by Google LLC. Google LLC and Google Ireland Limited are hereinafter referred to as «Google».

The statistics obtained enable us to improve our offering and make it more interesting for you as a user. This website also uses Google Analytics for a cross-device analysis of visitor flows, which is carried out via a user ID. If you have a Google user account, you can deactivate the cross-device analysis of your usage in the settings there under «My data», «personal data».

The legal basis for the use of Google Analytics is Art. 6(1) sentence 1 lit. f GDPR. The IP address transmitted by your browser in the context of Google Analytics is not merged with other data from Google. Please note that on this website Google Analytics has been extended by the code «_anonymizeIp();» in order to ensure anonymised collection of IP addresses. As a result, IP addresses are processed in shortened form, so that they can no longer be linked to a person. Insofar as the data collected about you relates to a person, this link is therefore immediately excluded and the personal data is thus deleted without delay.

Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with further services relating to website use and internet use. For the exceptional cases in which personal data is transferred to the USA, Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.

Google Analytics uses cookies. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. You can prevent the storage of cookies by selecting the appropriate setting in your browser software; however, please note that in this case you may not be able to use all functions of this website to their full extent. You can also prevent the collection of the data generated by the cookie and relating to your use of the website (including your IP address) by Google, as well as the processing of this data by Google, by downloading and installing the browser plug-in available at the following link: Deactivate Google Analytics.

You can also prevent the use of Google Analytics by clicking on this link: Deactivate Google Analytics. This will store a so-called opt-out cookie on your data carrier, which prevents the processing of personal data by Google Analytics. Please note that if you delete all cookies on your device, these opt-out cookies will also be deleted, i.e. you will have to set the opt-out cookies again if you wish to continue preventing this form of data collection. The opt-out cookies are set per browser and computer/device and must therefore be activated separately for each browser, computer or other device.


Privacy policy for Google Ads

This website uses the online marketing tool Google Ads by Google («Google Ads»). Google Ads uses cookies to display ads that are relevant to users, to improve campaign performance reports or to prevent a user from seeing the same ads more than once. Google uses a cookie ID to record which ads are displayed in which browser and can thus prevent them from being displayed more than once. In addition, Google Ads can use cookie IDs to record so-called conversions that relate to ad requests. This is the case, for example, when a user sees a Google Ads ad and later accesses the advertiser's website with the same browser and buys something there. According to Google, Google Ads cookies do not contain any personal information.

Due to the marketing tools used, your browser automatically establishes a direct connection with the Google server. Through the integration of Google Ads, Google receives the information that you have accessed the corresponding part of our website or clicked on one of our ads. If you are registered with a Google service, Google can assign the visit to your account. Even if you are not registered with Google or have not logged in, it is possible that Google will obtain and store your IP address.

You can prevent participation in this tracking procedure in various ways:

  • by adjusting the settings of your browser software accordingly; in particular, suppressing third-party cookies means that you will not receive any ads from third-party providers;
  • by deactivating the cookies for conversion tracking by setting your browser so that cookies from the domain «www.googleadservices.com» are blocked, https://adssettings.google.com, whereby this setting is deleted when you delete your cookies;
  • by deactivating the interest-based ads of the providers that are part of the «About Ads» self-regulation campaign via the link https://www.aboutads.info/choices, whereby this setting is deleted when you delete your cookies;
  • by permanent deactivation in your Firefox, Internet Explorer or Google Chrome browsers via the link https://www.google.com/settings/ads/plugin. Please note that in this case you may not be able to use all functions of this offering to their full extent.

The legal basis for the processing of your data is a balancing of interests, according to which the processing of your personal data described above is not opposed by any overriding conflicting interests on your part (Art. 6(1) sentence 1 lit. f GDPR). Further information on Google Ads by Google is available at https://ads.google.com/intl/de_DE/home/, and on data protection at Google in general at: https://www.google.de/intl/de/policies/privacy. Alternatively, you can visit the website of the Network Advertising Initiative (NAI) at https://www.networkadvertising.org.


Privacy policy for the use of Google Web Fonts

For the uniform display of fonts, this website uses so-called web fonts provided by Google. When you access a page, your browser loads the required web fonts into its browser cache in order to display texts and fonts correctly. If your browser does not support web fonts, a standard font from your computer is used.

Further information on Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google's privacy policy: https://www.google.com/policies/privacy/


Google Tag Manager

Google Tag Manager is a solution with which we can manage so-called website tags via an interface and thus integrate, for example, Google Analytics and other Google marketing services into our online offering. The Tag Manager itself, which implements the tags, does not process any personal data of users. With regard to the processing of users' personal data, reference is made to the following information on the Google services. Usage policy: https://www.google.com/intl/de/tagmanager/use-policy.html.


Privacy policy for Facebook and Meta

This website uses functions of Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA . When you access our pages with Facebook plug-ins, a connection is established between your browser and the Facebook servers. In the process, data is already transmitted to Facebook. If you have a Facebook account, this data can be linked to it. If you do not wish this data to be assigned to your Facebook account, please log out of Facebook before visiting our site. Interactions, in particular the use of a comment function or clicking on a “Like” or “Share” button, are also passed on to Facebook. You can find out more at https://de-de.facebook.com/about/privacy.


Privacy policy for Instagram

Functions of the Instagram service are integrated into our website. These functions are offered by Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA. If you are logged into your Instagram account, you can link the content of our pages to your Instagram profile by clicking on the Instagram button. This allows Instagram to assign the visit to our pages to your user account. Please note that, as the provider of the pages, we have no knowledge of the content of the transmitted data or of its use by Instagram.

Further information on this can be found in Instagram's privacy policy: http://instagram.com/about/legal/privacy/


Privacy policy for LinkedIn

This website uses functions of the LinkedIn network. The provider is LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA. Each time one of our pages containing LinkedIn functions is accessed, a connection to LinkedIn servers is established. LinkedIn is informed that you have visited our website with your IP address. If you click the LinkedIn "Recommend button" and are logged into your LinkedIn account, LinkedIn is able to assign your visit to our website to you and your user account. Please note that, as the provider of the pages, we have no knowledge of the content of the transmitted data or of its use by LinkedIn.

Further information on this can be found in LinkedIn's privacy policy at: https://www.linkedin.com/legal/privacy-policy


Privacy policy for Pinterest

On this website we use social plugins of the social network Pinterest, which is operated by Pinterest Inc., 808 Brannan Street San Francisco, CA 94103-490, USA ("Pinterest"). When you access a page that contains such a plugin, your browser establishes a direct connection to the Pinterest servers. In doing so, the plugin transmits log data to the Pinterest server in the USA. This log data may contain your IP address, the address of the websites visited that also contain Pinterest functions, the type and settings of the browser, the date and time of the request, the way you use Pinterest and cookies.

Further information on the purpose, scope and further processing and use of the data by Pinterest, as well as your rights in this regard and options for protecting your privacy, can be found in Pinterest's privacy notice: https://about.pinterest.com/de/privacy-policy


External payment service providers

This website uses external payment service providers, via whose platforms users and we can carry out payment transactions. For example via

  • PostFinance (https://www.postfinance.ch/de/detail/rechtliches-barrierefreiheit.html)
  • Visa (https://www.visa.de/nutzungsbedingungen/visa-privacy-center.html)
  • Mastercard (https://www.mastercard.ch/de-ch/datenschutz.html)
  • American Express (https://www.americanexpress.com/de/content/privacy-policy-statement.html)
  • Paypal (https://www.paypal.com/de/webapps/mpp/ua/privacy-full)
  • Bexio AG (https://www.bexio.com/de-CH/datenschutz)
  • Payrexx AG (https://www.payrexx.ch/site/assets/files/2592/datenschutzerklaerung.pdf)
  • Apple Pay (https://support.apple.com/de-ch/ht203027)
  • Stripe (https://stripe.com/ch/privacy)
  • Klarna (https://www.klarna.com/de/datenschutz/)
  • Skrill (https://www.skrill.com/de/fusszeile/datenschutzrichtlinie/)
  • Giropay (https://www.giropay.de/rechtliches/datenschutz-agb/) etc.
  • CembraPay: Purchase on account (including instalment payment) is processed by CembraPay AG. The General Terms and Conditions and the Privacy Policy of CembraPay AG apply.

In the context of the performance of contracts, we use the payment service providers on the basis of the Swiss Data Protection Ordinance and, where necessary, Art. 6(1) lit. b EU GDPR. Furthermore, we use external payment service providers on the basis of our legitimate interests pursuant to the Swiss Data Protection Ordinance and, where necessary, pursuant to Art. 6(1) lit. f EU GDPR, in order to offer our users effective and secure payment options.

The data processed by the payment service providers includes master data, such as name and address, bank data, such as account numbers or credit card numbers, passwords, TANs and checksums, as well as contract, amount and recipient-related information. This information is required in order to carry out the transactions. However, the data entered is only processed by the payment service providers and stored with them. As the operator, we do not receive any information about (bank) accounts or credit cards, but only information confirming (acceptance) or refusing the payment. Under certain circumstances, the data may be transmitted by the payment service providers to credit agencies. The purpose of this transmission is to check identity and creditworthiness. In this regard, we refer to the general terms and conditions and privacy notices of the payment service providers.

The payment transactions are subject to the terms and conditions and the privacy notices of the respective payment service providers, which can be accessed within the respective websites or transaction applications. We also refer to these for further information and for the assertion of rights of revocation, rights of access and other data subject rights.


Active Campaign

This website uses the services of Active Campaign for sending newsletters. The provider is the US provider ActiveCampaign, LLC, 150 N. Michigan Ave Suite 1230, Chicago, IL, US, USA.

Active Campaign is a service with which, among other things, the sending of newsletters can be organised and analysed. If you enter data for the purpose of subscribing to the newsletter (e.g. your e-mail address), it is stored on Active Campaign's servers in the USA.

Active Campaign is certified under the «EU-US Privacy Shield». The «Privacy Shield» is an agreement between the European Union (EU) and the USA intended to ensure compliance with European data protection standards in the USA.

With the help of Active Campaign, we can analyse our newsletter campaigns. When you open an e-mail sent with Active Campaign, a file contained in the e-mail (a so-called web beacon) connects to Active Campaign's servers in the USA. This makes it possible to determine whether a newsletter message has been opened and which links, if any, have been clicked. In addition, technical information is recorded (e.g. time of retrieval, IP address, browser type and operating system). This information cannot be assigned to the respective newsletter recipient. It is used exclusively for the statistical analysis of newsletter campaigns. The results of these analyses can be used to better tailor future newsletters to the interests of the recipients.

If you do not want any analysis by Active Campaign, you must unsubscribe from the newsletter. For this purpose, we provide a corresponding link in every newsletter message. You can also unsubscribe from the newsletter directly on our website.

The data processing is based on your consent (Art. 6(1) lit. a GDPR). You can revoke this consent at any time by unsubscribing from the newsletter. The lawfulness of the data processing operations already carried out remains unaffected by the revocation.

The data you have provided to us for the purpose of receiving the newsletter will be stored by us until you unsubscribe from the newsletter and will be deleted from both our servers and the servers of Active Campaign after you unsubscribe from the newsletter. Data stored by us for other purposes (e.g. e-mail addresses for the members' area) remains unaffected by this.

For further details, please refer to Active Campaign's privacy policy at: https://www.activecampaign.com/privacy-policy/.

Link to the Privacy Shield certification: https://www.privacyshield.gov.


Conclusion of a data processing agreement

We have concluded a so-called «Data Processing Agreement» with Active Campaign, in which we oblige Active Campaign to protect our customers' data and not to pass it on to third parties.


Privacy policy for YouTube

Functions of the «YouTube» service are integrated into this website. «YouTube» belongs to Google Ireland Limited, a company registered and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland, which operates the services in the European Economic Area and Switzerland.

Your legal agreement with «YouTube» consists of the terms and conditions available at the following link: https://www.youtube.com/static?gl=de&template=terms&hl=de. These terms constitute a legally binding agreement between you and «YouTube» regarding the use of the services. Google's privacy policy explains how «YouTube» handles your personal data and protects your data when you use the service.


Order processing in the online shop with customer account

We process the data of our customers in accordance with the federal data protection provisions (Federal Act on Data Protection, FADP) and the EU GDPR in the context of the ordering processes in our online shop, in order to enable them to select and order the chosen products and services, as well as to pay for them and have them delivered or performed.

The data processed includes master data (inventory data), communication data, contract data and payment data, and the persons affected by the processing include our customers, prospective customers and other business partners. The processing is carried out for the purpose of providing contractual services in the context of operating an online shop, invoicing, delivery and customer services. In this context, we use session cookies, e.g. for storing the contents of the shopping cart, and permanent cookies, e.g. for storing the login status.

The processing is carried out on the basis of Art. 6(1) lit. b (execution of ordering processes) and c (legally required archiving) GDPR. The information marked as required is necessary for the conclusion and performance of the contract. We disclose the data to third parties only in the context of delivery, payment or within the scope of statutory permissions and obligations. The data is processed in third countries only if this is necessary for the performance of the contract (e.g. at the customer's request for delivery or payment).

Users can optionally create a user account in which they can, in particular, view their orders. In the course of registration, users are informed of the required mandatory information. The user accounts are not public and cannot be indexed by search engines, e.g. Google. If users have terminated their user account, their data relating to the user account will be deleted, unless its retention is necessary for commercial or tax law reasons in accordance with Art. 6(1) lit. c GDPR. Information in the customer account remains until it is deleted, with subsequent archiving in the event of a legal obligation. It is the users' responsibility to back up their data before the end of the contract in the event of termination.

In the context of registration and renewed logins as well as the use of our online services, we store the IP address and the time of the respective user action. The storage is based on our legitimate interests as well as those of the users in protection against misuse and other unauthorised use. In principle, this data is not passed on to third parties unless it is necessary for the pursuit of our claims or there is a legal obligation to do so pursuant to Art. 6(1) lit. c GDPR.

Deletion takes place after the expiry of statutory warranty and comparable obligations; the necessity of retaining the data is reviewed at irregular intervals. In the case of statutory archiving obligations, deletion takes place after their expiry.