GENERAL TERMS AND CONDITIONS
1. Validity of the GTC
DillySocks AG provides all deliveries and services on the basis of the following terms and conditions in the version valid at the time of the order. These General Terms and Conditions shall apply indefinitely, as long as they have not been changed by the parties in written agreement. In all other respects, the provisions of the Swiss Code of Obligations regarding the purchase contract as well as other Swiss laws and regulations shall apply. Should any provision of these GTC be invalid or should there be a gap, the legal validity of the remaining provisions shall remain unaffected. In place of the ineffective provisions, an effective provision shall be deemed to have been agreed upon from the outset which comes closest to the economic purpose intended by the parties. The same applies in the event of a gap.
2. offer and contract conclusion
All offers made by DillySocks AG are non-binding and represent merely an invitation to the customer to submit a binding offer to conclude a sales contract for the goods presented in the online shop. The contract is concluded upon acceptance of the order. The confirmation of DillySocks AG shall be decisive for the scope and execution of the delivery. DillySocks AG is entitled to withdraw from the contract in cases of obvious typing and calculation errors.
3. prices and shipping costs
The prices quoted in the online shop are not binding and can be adjusted by DillySocks AG at any time. All prices are to be understood including the statutory value added tax. Shipping and packaging costs are listed under "Shipping" in the footer. For deliveries outside of Switzerland, the purchaser shall pay any applicable taxes and customs duties.
4. delivery and delivery times
Deliveries are made after credit card payment in the online shop, to the delivery address indicated by the customer in the order. DillySocks AG is not liable for delays. The risk is transferred to the customer when the goods are handed over for shipment.
5. Purchase on account
The payment method "invoice" is processed by Byjuno AG. The general terms and conditions of Byjuno AG apply.
6. Warranty & right of return
If defects in delivered goods are proven by the purchaser, the purchaser has the right to choose between replacement delivery or cancellation of the purchase. If the goods cannot be replaced, the cancellation of the purchase shall become effective. Excluded from the warranty are defects and malfunctions for which DillySocks AG is not responsible, such as natural wear and tear, force majeure, improper handling, interference by the customer or third parties, excessive strain or extreme environmental influences.
DillySocks AG will take back the delivered goods within 10 days of receipt, provided the goods are unused and the packaging and labels are undamaged. The shipping costs for the return are borne by the purchaser. Upon receipt of the goods by DillySocks AG, the goods will be exchanged or the purchase price refunded at the request of the customer. The shipping costs incurred when ordering will not be refunded.
DillySocks AG reserves the right to refuse returns if the returned goods are not in the above-mentioned condition.
If the customer resells the products, he is responsible for compliance with domestic and foreign export regulations. If the customer modifies the resold products, he/she shall be liable to DillySocks AG, the purchaser or third parties for any resulting damage. The provisions of the Product Liability Act remain reserved.
7. Security and data protection
Customer data is treated confidentially in accordance with Swiss data protection legislation, is only used for business purposes and is not made available to third parties.
8. Final provisions
Place of jurisdiction is the registered office of DillySocks AG. However, DillySock AG may also call upon the court at the customer's place of business. Swiss law shall apply exclusively, even if orders are placed from abroad or deliveries are made abroad. The parties shall endeavor to settle any disputes arising from the performance of this contract amicably. With the order of goods by the purchaser, these general terms and conditions are deemed to be accepted. Any changes or amendments to the general terms and conditions of business shall be made exclusively by DillySocks AG. These must be made in writing.
General Terms and Conditions of Business of 15 June 2020